Where we load
in Poland

How a full truckload differs from groupage

A full truckload means one trailer dedicated to one consignment. It leaves the loading point and goes straight to the consignee with no intermediate handling, which is why it is the fastest option and the one to pick when the goods are fragile, high value or on a deadline. You pay for the vehicle, not for the space you fill, so it stops making sense below roughly half a trailer.

Groupage means your pallets travel with other people's. It is combined with freight going the same way, which normally adds a day to transit and takes a large share off the price. For 218 locations we collect from, groupage is what makes small consignments worth moving at all.

Customs, ferries and the destinations that need them

Of the 43 European countries we serve, 16 sit outside the EU customs area. Those need an export declaration and a T1 transit document, and for Turkey an ATR certificate on top. We prepare the paperwork before the truck departs, because a document missing at the border costs a day of standing, not an hour.

9 destinations involve a ferry crossing, among them the United Kingdom, Ireland, Norway, Sweden, Denmark, Finland, Malta, Cyprus and Iceland. Booking the sailing is on us and sits inside the quote, so there is no separate ticket to settle. In season, space is reserved well ahead.

What to send when you ask for a rate

Four things decide the price: destination, weight, dimensions and the date the goods are ready. With those we reply inside 15 minutes during business hours. Without them the answer is a range, because the rate depends on whether the truck has a return load, and that cannot be guessed from the postcode alone.

Two more details are worth adding when they apply: whether the site has a loading dock and a forklift, and whether the consignee needs a booked unloading slot. Both change the plan more than most people expect, and both are cheaper to settle before the truck is assigned than after it arrives.

Common questions